Terms of use

By creating an account you agree to these terms. You need to be at least 16 years old to use Lightchart, and you are responsible for keeping your sign-in credentials safe and for activity that happens under your account.

Workspaces let you collaborate with your team. If you create a workspace and invite others, you are responsible for who you invite and for making sure they follow these terms too.

You own your content. Charts, storyboards, text, numbers, images, palettes, themes, and components you create or upload remain your property (or the property of whoever owns them, such as your employer or client).

To run the service we need a limited licence from you: to store, reproduce, and display your content as needed to host it, show it to you and your workspace members, and produce the exports you request. That licence exists only to provide the service to you. We do not use your content for marketing, we do not sell it, and we do not use it to train machine-learning models.

You confirm you have the rights to the content you upload, and that uploading and using it in Lightchart does not breach anyone else's rights or any confidentiality you owe to others. Lightchart itself (the software, brand, and site design) is ours; your content is not.

We know that data entered into Lightchart is often commercially sensitive. We treat your content as confidential information:

• We only access it to operate, secure, and support the service.
• We never disclose it to third parties except as described in our privacy policy.
• We never publish it or use it in our own materials unless you explicitly give us permission, for example if you send us a chart to feature.

See the privacy policy for the full detail on storage, encryption, and deletion.

You agree not to use Lightchart to:

• Break any applicable law or regulation, or infringe anyone's rights.
• Upload malicious code, attempt to breach security, probe or scan the service, or interfere with other customers' use of it.
• Resell or provide the service to third parties as a competing offering, or scrape the service at scale.
• Misrepresent the service or use our brand in a way that implies endorsement.

If you breach these rules, we may suspend or end your account, and we will try to give you notice unless the situation genuinely requires immediate action.

Lightchart is free while it is in beta. There is no payment, no card on file, and no automatic conversion into a paid plan. If we introduce paid plans in the future, we will tell you well in advance, existing accounts will keep a free tier, and nothing will start charging you without you explicitly choosing a paid plan.

During the beta the service may change, be temporarily unavailable, or have features added, adjusted, or removed as we shape the product. We aim to avoid destructive changes to your existing work and will give notice where we can.

We work hard to keep Lightchart fast, secure, and available, and we use reputable cloud infrastructure to do it. While in beta we do not offer a formal uptime commitment (an SLA) or guaranteed response times for support, though we read and answer everything sent to us.

You are responsible for keeping your own copies of anything critical. Every chart exports to high-resolution PNG, so you can always take your visuals with you.

You can stop using Lightchart and delete your account at any time, and you can ask us to delete your data (see the privacy policy for what that involves). We may suspend or close accounts that breach these terms, and will give notice unless we cannot.

If we ever discontinue the service as a whole, we will give you reasonable advance notice and a window to export your content before anything is deleted.

While in beta, Lightchart is provided on an as is and as available basis. We do not promise that the service will be uninterrupted, error free, or fit for any particular purpose, and you use it at your own discretion.

To the fullest extent permitted by law, Lightchart is not liable for indirect or consequential losses, lost profits, or lost data. Our total liability to you for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim, which is nothing while the service is free.

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

As the product evolves these terms may change. We will update the date at the top of this page and, for significant changes, notify you in the product or by email before they take effect. Continuing to use Lightchart after a change means you accept the updated terms.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them. This does not affect any mandatory consumer rights you have in your country of residence.

Questions about these terms: email support@lightchart.io.